Why Am I Getting Calls After an Accident? What to Watch For


    Being involved in an accident can be a distressing experience, both physically and emotionally. In the aftermath of such incidents, it's not uncommon to find yourself bombarded with phone calls from various parties offering their services or seeking information. If you’ve been asking yourself the question, “Why am I getting calls after an accident?” I will be breaking down all of the most likely scenarios in this blog.

    As a plaintiff’s personal injury attorney, I understand the confusion and frustration this can cause. I’ll explore the reasons behind these calls and provide guidance on what to watch out for when dealing with post-accident communication.

    Why am I getting calls after an accident?

    If you are currently going through this experience after an auto accident and wondering how all these people got your phone number, here are some possibilities:

    1. Insurance adjusters

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    One of the first calls you may receive after an accident is from an insurance adjuster. These individuals represent the insurance company involved in the claim. While it is important to report the incident to your insurance company, it's crucial to remember that adjusters are trained to protect their company's interests. They may try to settle your claim quickly and for less than it may be worth. Exercise caution when speaking to them and consider consulting a personal injury attorney for guidance.

    Do not provide a statement regarding what happened and your injuries to the other driver's insurance company if you intend to hire a lawyer.

    You should at least consult with an attorney before you do so. DO report the claim to your insurance company, regardless of who was at fault. 

    2. Medical providers

    You may already be dealing with the logistics of new medical bills and navigating the healthcare system. In addition, following an accident medical providers may reach out to offer their services. Some providers have established relationships with attorneys and may refer you to legal representation.

    However, be wary of medical providers who insist on a specific attorney without considering your personal needs. It is your right to choose the legal representation that best suits your situation.

    3. Scammers and fraudsters

    Unfortunately, accidents can attract scammers and fraudsters looking to take advantage of vulnerable individuals. These callers may pose as representatives from insurance companies, medical offices, or legal firms. They may request personal information, claim settlement fees, or upfront payments. Be cautious and never provide sensitive information or engage in financial transactions without proper verification. If something feels off or too good to be true, trust your instincts and hang up.

    4. Referral services

    There are referral services that connect accident victims with attorneys. While some referral services operate ethically and follow strict guidelines, others may prioritize profit over your best interests. They may refer you to attorneys based on financial arrangements rather than expertise or compatibility. It's essential to research any referral service before using their services and ensure they have a reputable track record.

    5. Investigators or witnesses

    Occasionally, investigators or witnesses may contact you to gather information about the accident. It's crucial to exercise caution and be mindful of the information you provide. Avoid discussing specifics of the case, fault, or liability without consulting with your attorney first. Their guidance can help protect your legal rights and prevent unintended consequences.

    6. Legal representation

    Legitimate car accident lawyers may also contact you after an accident, offering their services. Some law firms do implement cold calls as part of their strategy. The important thing to consider is—Do you really want to hire an attorney this way?

    Do thorough research before engaging with any attorney. Look for experience, expertise, client testimonials, and a commitment to personal attention.

    Receiving numerous calls after a car crash is unfortunate, but understanding the motives behind these calls is crucial. Stay vigilant, protect your personal information, and exercise caution when discussing your case. Ultimately, consult with a reputable personal injury attorney who can guide you through the legal process and ensure your rights are protected. Remember, you have the power to choose the best representation for your unique circumstances.

    Common insurance adjuster tactics

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    Insurance adjusters often employ various tactics to persuade accident victims to accept settlements without involving an attorney. While their approach may seem tempting or convenient, it's crucial to understand why accepting a settlement without legal representation can be a detrimental decision. Here are some common tactics used by insurance adjusters and why it's in your best interest to consult with a personal injury attorney:

    1. Quick settlement offers

    Insurance adjusters may make early settlement offers soon after an accident, hoping to capitalize on your vulnerable state. They may emphasize the urgency of resolving the matter swiftly, implying that delays could jeopardize your chances of receiving compensation. However, it's important to remember that the true extent of your injuries and damages may not be immediately apparent. Premature settlements can leave you inadequately compensated for long-term medical expenses, lost wages, or ongoing rehabilitation.

    2. Downplaying injuries and damages

    Insurance adjusters might attempt to minimize the severity of your injuries or the extent of property damage sustained in the accident. They may suggest that your injuries are minor or unrelated to the incident, undermining your claim's value. Without proper legal representation, you may lack the resources and expertise to challenge their assessments effectively. An experienced personal injury attorney can help gather evidence, consult medical professionals, and accurately evaluate the full extent of your damages.

    3. Pressure and intimidation

    Some insurance adjusters may employ pressure tactics to coerce you into accepting a low settlement. They may use aggressive or intimidating language to make you doubt the viability of pursuing a legal claim. Remember that it is their job to protect the interests of their company, not to ensure you receive fair compensation. Having an attorney on your side can help level the playing field and shield you from these tactics.

    4. Waiving your right to legal action

    Accepting a settlement offer without legal representation typically requires signing a release or waiver of liability. By signing such a document, you essentially forfeit your right to pursue further legal action related to the accident. Without the guidance of an attorney, you may not fully comprehend the potential long-term consequences of waiving your rights. It's essential to consult with a personal injury attorney who can review the settlement offer, negotiate on your behalf, and ensure your legal rights are protected.

    5. Undervaluing your claim

    Insurance adjusters are trained negotiators skilled at undervaluing claims to protect their company's bottom line. They may use various tactics to undermine the value of your case, such as referencing low settlement amounts from previous cases or comparing your situation to unrelated incidents. Without a personal injury attorney advocating for your best interests, you may be more susceptible to accepting an inadequate settlement that fails to account for the full extent of your damages.

    How can a personal injury attorney help you?

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    Consulting with a personal injury attorney provides several crucial advantages. An attorney will:

    • Provide an objective evaluation of your case, considering all relevant factors and potential damages.

    • Help gather evidence, interview witnesses, and consult experts to build a strong case on your behalf.

    • Negotiate with insurance adjusters to ensure you receive fair and just compensation for your injuries and damages.

    • Advise you on the legal implications of settlement offers and help you make informed decisions about your case.

    • Guide you through the complex legal process, ensuring all necessary paperwork is filed correctly and within the appropriate timeframe.


    For injured people, accepting a settlement without the guidance of a personal injury attorney can expose you to potential pitfalls, inadequate compensation, and the loss of your right to pursue further legal action. By seeking experienced legal representation, you can protect your rights, level the playing field with insurance companies, and pursue fair compensation that reflects the true extent of your injuries and damages.

    How to evaluate personal injury attorneys

    When searching for the right attorney to seek legal advice from, it's essential to conduct thorough research and consider various factors to ensure you find the right representation for your case. Here are some key points to watch for:

    1. Years of experience and level of expertise

    Look for an attorney who specializes in personal injury law and has extensive experience handling cases similar to yours. A seasoned attorney will have in-depth knowledge of the legal complexities involved in personal injury claims and can navigate the legal process more effectively.

    If you are concerned about a cold call you received from an attorney and want to confirm they are legitimate, check the American Bar Association to make sure they have the experience and expertise that they claim.

    2. Track record of success

    Review the car accident attorney's track record and assess their success rate in obtaining favorable settlements or verdicts for their clients. A history of successful outcomes demonstrates their ability to effectively represent their client's interests and maximize compensation.

    3. Reputation and reviews

    Research the attorney's reputation within the legal community and among previous clients. Read online reviews and testimonials to get an idea of the experiences others have had with the attorney. A solid reputation and positive feedback indicate professionalism, trustworthiness, and quality representation.

    4. Personal attention and communication

    Ensure that the attorney values personal attention and maintains open lines of communication. Your attorney should be responsive, keeping you informed about the progress of your case and addressing any concerns or questions you may have. A strong attorney-client relationship based on clear communication is crucial for a successful outcome.

    5. Resources and support staff

    Consider the resources and support staff available to the attorney. Personal injury cases often require extensive investigation, expert opinions, and evidence gathering. An attorney with a competent support team can efficiently handle these tasks, strengthening your case and increasing the chances of a favorable resolution.

    6. Trial experience

    While most personal injury cases are settled outside of court, it's important to choose an attorney who is experienced in trial litigation. If negotiations with insurance companies fail or a fair settlement cannot be reached, your attorney should be prepared and confident to take your case to trial.

    7. Fee structure

    Discuss the attorney's fee structure during your initial consultation. Many personal injury attorneys work on a contingency fee basis, meaning they only receive payment if they win your case. Clarify the percentage they will charge as their fee and any additional costs you may be responsible for throughout the process.

    8. Compatibility and trust

    Trust your instincts when evaluating an attorney. Meet with them in person or schedule a consultation to get a sense of their personality, communication style, and approach to your case. Building a strong working relationship with your attorney based on trust and compatibility is vital for a smooth and successful legal journey.

    Work with a personal injury attorney at Palermo Law Group

    Choosing the right personal injury attorney requires careful consideration of their experience, track record, reputation, communication style, and resources. Take the time to research and interview potential attorneys to ensure you find someone who will fight for your rights, provide personal attention, and guide you through the legal process with expertise and compassion. With the right attorney by your side, you can navigate the complexities of your personal injury claim and work towards obtaining the compensation you deserve.

    Contact the law firm of Palermo Law Group to consult with a personal injury lawyer who values the attorney-client relationship and can guide you through the legal process, protect your rights, and help you pursue the compensation you deserve. Schedule a free consultation today.



    Mario Palermo is the Founder and Lead Attorney at Palermo Law Group in Oak Brook, Illinois. For the past 26 years, he has worked tirelessly to help injury victims and their families in their times of need. He is a seasoned authority on civil litigation, and also a member of the Million Dollar Advocates Forum, a prestigious group of trial lawyers who have won million and multi-million dollar verdicts and settlements. Mr. Palermo has been named a “Leading Lawyer” by his peers in 2015, 2016, 2017, 2018, 2019, 2020, 2021 and 2022.

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